Home

What We Do

How to make
a Complaint

Other Options

Youth

Seniors

Resources & Publications

Links

About the BC Ombudsman

News & Highlights

Role of the BC Ombudsman
Who is the BC Ombudsman?
Who and what can the BC Ombudsman investigate?
Fairness Checklist
Ombudsman Act
Other Legislation
Employment Opportunities
Contact Us

 

 

Bienvenue (pdf) (pdf)  
Hoan nghênh (pdf)
Bienvenido (pdf) ਜੀ ਆਇਆ ਨੂੰ  (pdf) English Brochure (pdf)

Welcome to our website.

If you think a provincial government ministry or public agency has treated you unfairly, we may be able to help.

The Office of the Ombudsman receives enquiries and complaints about the practices and services of public agencies within its jurisdiction. Our role is to impartially investigate these complaints to determine whether public agencies have acted fairly and reasonably, and whether their actions and decisions were consistent with relevant legislation, policies and procedures. Our services are provided free of charge.

The B.C. Ombudsman is:

  • an officer of the provincial legislature

  • independent of government and political parties

  • responsible for making sure that the administrative practices and services of public agencies are fair, reasonable, appropriate and equitable

You can find more information about us and what we do on this website. If you have questions or would like to make a complaint, please contact us.

 

 

 

 

Ombudsman recommends improvements to income assistance

Update: Implementation of recommendations from Fit to Drink: Challenges in Providing Safe Drinking Water in British Columbia

Ombudsman's 2007/08 annual report explains work, shows growth

Ombudsman launches systemic investigation into seniors' care

 

Mobile intake dates

Ombudsman launches new early resolution process

 

more news releases...