Resources & Publications

Reports

Annual Reports

Special Reports

Special Report No. 32 - Fit to Drink:Challenges in Providing Safe Drinking Water in British Columbia (2008)

Special Report No. 31 - Winning Fair and Square: A Report on the British Columbia Lottery Corporation’s Prize    

                                Payout Process

Special Report No. 30 - Ombudsman Report on Crime Victim Assistance Legislation

Special Report No. 29 - Ombudsman Strategic Plan 2006 - 2010

Special Report No. 28 - Ombudsman Investigates Income Assistance Complaints  French

Special Report No. 27 - The Power of an Apology: Removing the Legal Barriers  French

Special Report No. 26 - ICBC's Minimal/No Damage-Low Velocity Impact Program

Special Report No. 25 - Broken Glass, Broken Trust

Special Report No. 24 - Self Governance in the Health Professions: The Ombudsman's Perspective

Special Report No. 23 - Greater Victoria Public Library Meeting Room Policy

Special Report No. 22 - Ombudsman Strategic Plan: 2001-2005

Special Report No. 21 - Statutory Officers of the BC Legislature

Special Report No. 20 - Ombudsman Strategic Plan: 1997-2001

Special Report No. 19 - An Investigation into the Instability and Recession of Willemar Bluffs

Special Report No. 18 - A Complaint Regarding an Unfair Public Hearing Process (City of Port Moody) (1996)
Special Report No. 17 - Regulation of Newport Realty Incorporated by The Superintendent of Brokers (1996)

Special Report No. 16 - The Nikki Merry Case: An Investigation of a Complaint to the College of            

                                Physicians and Surgeons of British Columbia (1994)

Special Report No. 15 - The Workers' Compensation Board (No. 3) Volume 1 (1985)

Special Report No. 14 - The Hamilton Case (1985)

Special Report No. 13 - The Willingdon Case (1985)

Special Report No. 12 - The Workers' Compensation Board (No. 2) Volume 1 (1985)

Special Report No. 11 - The Cobb Case (1985)

Special Report No. 10 - Section 4 of the Highway Act (1985)

Special Report No.   9 - Supreme Court of Canada Judgment (1985)

Special Report No.   8 - The Workers' Compensation Board, Volume 1 (1984

Special Report No.   7 - The Shoal Island Case (1984)

Special Report No.   6 - "A Matter of Administration": BC Appeal Court Judgment (1982)
Special Report No.   5 - The Reid Case (1982)

Special Report No.   4 - Certificate of Attorney General (1982)

Special Report No.   3 - The Cuthbert Case (1981)

Special Report No.   2 - The Lotteries Case (1981)

Special Report No.   1 - The Garibaldi Case (1981)

Public Reports

Public Report No. 45 - Last Resort: Improving Fairness and Accountability in British Columbia's Income        

                              Assistance Program

Public Report No. 44 - An Investigation into the Administration and Collection of Traffic Camera Fines (2004)

Public Report No. 43 - Righting the Wrong Progress Report (2002)

Public Report No. 42 - Code of Administrative Justice (2003)

Public Report No. 41 - An Investigation of Forest Renewal BC: Forest Worker Transition Program Tax            

                              Information Dispute (2001)

Public Report No. 40 - Developing an Internal Complaint Mechanism (2001)

Public Report No. 39 - Silver Creek Fire Review (1999)

Public Report No. 38 - Righting the Wrong / The Confinement of the Sons of Freedom Doukhobor Children (1999)

Public Report No. 37 - Fair First / An Ombuds Audit of the WCB Ombudsman (1999)

Public Report No. 36 - Getting There / A Review of the Implementation of the Report of the Gove Inquiry into Child

                               Protection (1998)

Public Report No. 35 - Fair Schools (1995)

Public Report No. 34 - Building Respect / A Review of Youth Custody Centres in BC (1994)

Public Report No. 33 - Listening / A Review of Riverview Hospital (1993)

Public Report No. 32 - Abuse of Deaf Students at Jericho Hill School (1993)

Public Report No. 31 - Administrative Fairness of the Process Leading to the Clayoquot Sound Land Use Decision

                              (1993)

Public Report No. 30 - Court Reporting and Court Transcription Services in B.C. (1992)

Public Report No. 29 - A complaint about the handling of a sexual harassment complaint by Vancouver            

                              Community College, Langara Campus (1992)

Public Report No. 28 - The Sale of Promissory Notes in British Columbia by Principal Group Ltd. (1991)

Public Report No. 27 - The Administration of the Residential Tenancy Act (1991)

Public Report No. 26 - Access to Information and Privacy (1991)

Public Report No. 25 - Public Services for Adult Dependent Persons

Public Report No. 24 - Public Response to Request for Suggestions for Legislative Change to Family and Child

                              Service Act (1991)

Public Report No. 23 - Graduates of Foreign Medical Schools: Complaint of Discrimination in B.C. Intern                

                              Selection Process (1991)

Public Report No. 22 - Public Services to Children, Youth and Their Families in British Columbia: The Need for    

                              Intergration (1990)

Public Report No. 21 - Sustut-Takla Forest Licences (1990)

Public Report No. 20 - An Investigation into Allegations of Administrative Favouritism by the Ministry of

                              Forests to Doman Industries Ltd. (1989)

Public Report No. 19 - The Regulation of AIC Ltd. and FIC Ltd.by the B.C. Superintendent of Brokers (The        

                               Principal Group Investigation) (1989)

Public Report No. 18 - The On-site Septic System Permit Process (1989)

Public Report No. 17 - Willingdon Youth Detention Centre (1989)

Public Report No. 16 - Police Complaint Process - The Fullerton Complaint (1989)

Public Report No. 15 - Aquaculture and the Administration of Coastal Resources in British Columbia (1988)

Public Report No. 14 - An Investigation into Complaints of Improper Interference in the Operation of the British       

                              Columbia Board of Parole, Particularly with Respect to Decisions Relating to Juliet        

                              Belmas (1988)

Public Report No. 13 - Abortion Clinic Investigation (1988)

Public Report No. 12 - An Investigation into the Licensing of the Knight Street Pub (1988)

Public Report No. 11 - Pesticide Regulation in British Columbia (1988)

Public Report No. 10 - B.C. Hydro's Collection of Residential Accounts (1988)

Public Report No.   9 - Practitioner Number Study (1987)

Public Report No.   8 - Skytrain Report (1987)

Public Report No.   7 - Workers’ Compensation System Study (1987)

Public Report No.   6 - Liquor Control and Licensing Branch Fairness In Decision Making (1987)

Public Report No.   5 - The Use of Criminal Record Checks To Screen Individuals Working
                               With Vulnerable People (1987)

Public Report No.   4 - The Nishga Tribal council and Tree Farm Licence No. 1 (1985)

Public Report No.   3 - Expropriation Issues (1983)

Public Report No.   2 - Ombudsman Investigation of an Allegation of Improper Search for Information on Five    

                               Individuals on the Part of the Ministry of Human Resources (1982)

Public Report No.   1 - East Kootenay Range Issues (1981)

Financial Reports and Service Plans

Budget Submissions

Service Plans

Service Plan 2006 - 2008

Service Plan 2004 - 2007

Service Plan 2003/04 - 2005/06

Other

Special Financial Report No. 1 /  Funding the Office of the Ombudsman

Ombudsman Expense Claim Summary - Current Year

Ombudsman Expense Claim Summary - Last Year

Other Submissions

Discussion Papers

*Disclaimer*
These are not the official versions of the reports.
Copies of the official versions are available from the Librarian of the Ombudsperson's office.