Income and Community supports
Woman refused income assistance without adequate reasons
Ministry of Employment and Income Assistance
2006 Annual Report
More than one year after the Ministry of Employment and Income
Assistance decided that a client was not eligible for income
assistance; Ms. B contacted the Ombudsman’s Office to complain.
Ms. B was not sure why the Ministry had decided she was ineligible
for income assistance; however, she believed the reasons related
to her access to a trust fund belonging to her son....more
Appeal decision based on wrong information
Employment and Assistance Appeal Tribunal
2006 Annual Report
Our office was contacted by Ms. F, who said a decision by the
Employment and Assistance Appeal Tribunal was unfair to her
because the Tribunal had made a decision on a matter she did not
appeal because it had been sent the wrong information
package....more
Man questions paying child support for 19-year-old son
Family Maintenance Enforcement Program
2006 Annual Report
We were contacted by a man who felt the Family Maintenance
Enforcement Program (FMEP) was operating unfairly by continuing
to make him pay child support payments for his 19-year-old
son....more
Man’s pension seized by Family Maintenance Program
Family Maintenance Enforcement Program
2006 Annual Report
We were contacted by Mr. M who said he had been left penniless
because all of his pension income was being seized by the Family
Maintenance Enforcement Program (FMEP)....more
Disability income
reduced
Ministry of Employment and Income Assistance
2006 Annual Report
Although some of the cases we investigate involve relatively
small sums of money, we are constantly reminded of how important
those extra dollars can be for those on small, fixed incomes.
For example, one woman asked us for assistance when the Ministry
of Employment and Income Assistance reduced her disability
income by $200 because her son was temporarily out of her
care....more
Disabled person penalized for misplaced support cheques
Ministry of Employment and Income Assistance
2006 Annual Report
Ms. Q has power of attorney for her severely disabled daughter.
She misplaced a number of her daughter’s disability cheques and
then deposited them in the bank sometime later when she found
them. Ms. Q supported her daughter from her savings in the
interim....more
Ministry
refused to pay moving costs
Ministry of Employment and Income Assistance
2006 Annual Report
Sometimes as a part of an investigation, questions may come up
regarding government policies and processes that, in our view,
may include built-in obstacles that hinder service to the public
and achieving the goals of the program.
This was the
case when Mr. W came to us to complain that the Ministry of
Employment and Income Assistance would not reimburse him for
moving expenses because he had failed to file certain
documentation within a specified timeframe when claiming the
expenses. He said he had not been told there was a particular
time limit....more
Long-time debt comes back to haunt couple
Ministry of Employment and Income Assistance
2006 Annual Report
Ms. Y contacted us to complain that the Ministry of Employment
and Income Assistance treated her and her husband unfairly by
not telling them they owed more than $5,000 to the government
for approximately ten years, and that they believed they were
now responsible for paying a significant amount of interest
because they did not know about the debt....more
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