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Work
An important role the Ombudsman can fulfill is to clarify for
an authority the urgency of dealing promptly with a complaint.
These are situations that need to be dealt with quickly otherwise
there may be significant consequences for those caught in the
middle.In this case Mr. O contacted us to complain that a claim he had
made to the Workers’ Compensation Board (WCB) had taken so long to
process that he had received disconnection notices for utilities
and he feared bank foreclosure on his home if funding did not
become available immediately. ...more
WCB
error leads to reduced benefits for injured man
Workers’ Compensation Board
2006 Annual Report
Mr. H complained to us that the Workers’ Compensation Board (WCB)
had acted unfairly by refusing to correct a mistake in
calculating how much disability pay he should receive. Mr. H’s
T4 slip, describing his earnings used to calculate a benefit,
was difficult to read with the result that a decimal point
appeared one place to the left. Mr. H told us that this mistake
had resulted in lost benefits to him....more
Woman upset to learn she was subject of WCB video
surveillance
Workers’ Compensation Board
2006 Annual Report
We were contacted by Ms. O who was upset that the Workers’
Compensation Board (WCB) had covertly been using video
surveillance of her daily activities to assess whether or not
she was being truthful about her injury....more
WCB medical assessments too much for injured man
Workers’ Compensation Board
2006 Annual Report
We received a complaint from a woman regarding the Workers’
Compensation Board (WCB) and the number of neuropsychological
assessments it was requiring her husband to take....more
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